Infrastructure Management Services
Comprehensive solutions to design, build, and manage your IT environment, ensuring peak performance and robust security for sustainable business growth.
Enterprise Service Desk
A single point of contact for all end-user services, ensuring workplace productivity and satisfaction through proactive support and standardized processes.
Key Offerings:
- Integrated Call Logging
- Incident & Escalation Management
- Patch Management
- Full Ownership Until Resolution
End User Support
A customized solution to keep your IT environment fully operational and at peak performance, acting as a single contact for all hardware & software needs.
Key Services:
- Help Desk & Desktop Support
- Virus Resolution & Change Management
- Vendor & Asset Management
- Server & Backup Administration
Server Management
Addressing enterprise requirements from design to deployment, we ensure better uptime, higher utilization rates, and increased performance for your servers.
Key Services:
- Server Consolidation & Monitoring
- Backup and Security Management
- Troubleshooting & Root Cause Analysis
- Patch and Administration Management
Storage Management
We reduce expenditure while providing secure control and visibility of your corporate data across multi-vendor storage solutions.
Key Focus Areas:
- Data Assessment & Redundancy Analysis
- Scalable Storage Implementation
- Platform Optimization
- Business Continuity & Disaster Recovery
Network Services
Bringing expertise and best practices to design and manage networks across heterogeneous platforms 24/7, optimizing resources and reducing costs.
Key Services:
- New Infrastructure & Consolidation
- Capacity Planning & Administration
- Troubleshooting & Configuration
- Security Audits & Performance Reports
Managed Security
A holistic approach that considers security an on-going process, delivering a robust and secure infrastructure that meets compliance requirements.
Key Services:
- Firewalls, VPN, & Anti-Virus
- Infrastructure Security Operations
- Cyber Threat Management
- Messaging & Web Security
Cloud Infrastructure
We help you plan, build, and manage cloud environments with flexible choices that eliminate complexity and turn fixed costs into operational costs.
Key Areas:
- Cloud Consultation
- Implementation
- Migration
- Managed Services
Data Centre Services
Reduce costs, achieve higher service levels, and manage your IT infrastructure efficiently by addressing data growth, performance, and migration.
Key Services:
- Server, OS, and Database Management
- Network, Storage, & Backup Management
- Production Operations
- Security Management